Who We Are
This policy was updated on 29 October 2020
Limitbreakers.co.uk (the Site) is owned by Limit Breakers Tutoring Ltd.
Limit Breakers Tutoring Ltd (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.
Limit Breakers Tutoring Ltd registered office is at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, and we are a company registered in England and Wales under company number 12592302. We are registered on the Information Commissioner’s Office Register registration number ZA794381 and act as the data controller.
Limit Breakers Tutoring Ltd is committed to safeguarding the privacy of visitors to the Site and is committed to keeping your personal information secure. This Privacy Policy sets out how we will treat your personal data and how we ensure the security of that personal information.
What information do we collect, and what do we do with it?
When you enrol as a student or subscriber (“learner”) on our Site or related courses, as part of the enrolment process, we collect the personal information you give us such as your name and email address.
Email marketing: we may send you emails about our Site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
Your Rights
You have the right to access any personal information that Limit Breakers Tutoring Ltd processes about you and to request information about: –
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information, and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
How do you get my consent?
When you provide us with personal information to become a learner on our Site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
Age of Consent
We recognise the importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 13. If a child under the age of 13 has provided us with information online, we ask the parent or guardian to contact info@limitbreakers.co.uk
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@limitbreakers.co.uk
Disclosure
We will not disclose your personal information to third parties, except:
- to the extent that we are required to do so by law,
- in connection with any ongoing or prospective legal proceedings,
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention),
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling, and
- to an individual or organisation that is obliged to comply with relevant privacy and confidentiality legislation. For example, student usage data may be supplied to a teacher or school, or to a parent.
Where you submit personal information for publication on our website (for use as a testimonial, for example), we will publish and otherwise use that information per the licence you grant to us.
Thinkific
Our course and the Site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
Payment:
We do not store any financial information on the Site. If you make a purchase on our Site, we use a third-party payment processor such as Stripe or PayPal. You can review the Stripe Privacy Policy here and PayPal, here. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our Site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here or Privacy Statement here.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with and AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
A cookie is a small file sent by a web server to a web browser and then stored by the browser. This enables us to distinguish you from other users of the Site. Cookies help us to provide you with a smooth browsing experience.
We use cookies which, for example, allow you to log in to password-protected areas of the Site and remember your preferences. We also use cookies which will enable us to monitor the number of visitors to the Site.
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customise our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you
Web Analysis Tools
We use Google Analytics to analyse the use of this website. Using cookies, Google Analytics generates statistical, anonymised data (not identifiable to a specific person) about the use of the Site. This includes country and city, browser type and version, operating system, length of visit, page views, website navigation. This information is stored by Google and is used to create reports about the use of the website. This helps us identify how to resolve any errors and identify in advance when large numbers of students will be using the website. In turn, this means we can provide a smooth browsing experience and sufficient server power to cover spikes in demand. Google’s privacy policy is available here.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our Site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or want more information contact our Privacy Compliance Officer at privacy@limitbreakers.co.uk